Phoenix House Public Relations & Social Media Manager in Brooklyn, New York

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.


Reporting to the Communication Director, the Public Relations and Social Media Coordinator will assist with public relations, social media, and internal communications to advance the Phoenix House brand. The Public Relations and Social Media Coordinator will be responsible for the content creation and community moderation for all of Phoenix House’s social media channels, based on the editorial calendar and strategy developed by the Communication Director. The Public Relations and Social Media Coordinator will ensure that Phoenix House is positioned as a forward-thinking substance use disorder treatment provider in the media. This role is part of the Experience Department (Marketing & Communications) and work collaboratively across the national organization.



•Bachelor’s degree (communications, journalism, public relations preferred)


•Minimum two (2) years related experience


•Interest in health and wellness, substance abuse prevention, mental health, and/or public health

•Track-record of producing and curating engaging content for a brand

•Excellent written, verbal, and organizational skills

•Experience crafting pitches and coordinating media opportunities

•Ability to analyze and report on key performance indicators for social and earned media

•Strong interpersonal skills, including the ability to interact well with senior staff

•Energetic, passionate, and hungry for success and furthering their career in the field

•Knowledge of and experience managing social media platforms and analytics tools including HootSuite, Facebook Insights and Twitter Analytics

•Excellent time management and organizational skills


Please submit resume to with "Public Relations & Social Media Manager" in the subject line.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.