Phoenix House Quality Assurance Specialist in Lake View Terrace, California

Are you looking for an exciting opportunity? We invite you to join the Phoenix House team in our Lake View Terrace location! We are in the process of our greatest transformation in our company's 50 years of operation. If you are looking for a company with a new approach to treatment then this could be the opportunity for you!

Phoenix House is a leading non-profit treatment center who provides individualized, holistic drug and alcohol addiction treatment with over 130 programs across ten states. As we embark on our 50 year anniversary, we are committed to treating the whole person — and their families — with caring, qualified professionals through evidence-based care to teens, adults, and families

Phoenix House of California is currently hiring a QA Specialist. Responsibilities include the monitoring of clinical services to assure minimum quality assurance and continuous quality improvement.


•Responsible for the review and content compliance of any and all documentation submitted to the Mental Health client record, including (but not limited to), Intake documents, Assessments, Client Treatment Plans, Progress Notes, Change of Diagnoses, Outcome Measures, medication support/psychiatric documents, and correspondence.

•Provides new-hire training on the required content of DMH documentation, billing procedures, direct service delivery practices, client care, effective time-management, and quality assurance systems of training and support.



•Master’s of Arts/Science (M.A./M.S.) Degree in Clinical Psychology, Marriage and Family Therapy, Social Work or Counseling OR Doctorate (Ph.D./Psy.D.) Degree in Clinical Psychology or Counseling Psychology.

•Active, current and clear registration/license with the California Board of Behavioral Sciences and/or California Board of Psychology.


•Experience as a service delivery staff within contracted and/or directly-operated Department of Mental Health programs that serve high-risk children, adolescents, adults and/or families within the Wraparound, Mental Health, Educational, Child Welfare and/or Juvenile Probation systems preferred.

•Experience with reviewing/overseeing Los Angeles County Department of Mental Health billing, documentation, client records, quality assurance, policy and procedures, and training protocols.


Please submit your resume to with “QA Specialist-LVT” in the subject line. We at Phoenix House appreciate your interest and consideration of roles in our organization.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.