Phoenix House Case Manager in Springfield, Massachusetts

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

We are currently seeking a Case Manager who will be responsible for managing a caseload of clients and providing sound, therapeutic treatment. S/he plans, advocates, implements and coordinates a proactive array of comprehensive, individualized services for clients and performs administrative work in support of the program.



  • Knowledge obtained throughcompletion of a Bachelor Degree curriculum from an accredited institution,or equivalent combination of knowledge and experience.


  • Experience performing the corefunctions of a substance abuse counselor.

  • Experience developing rapportwith substance-abusing populations and families.


  • Preparation and maintenance ofrequired documentation.

  • Ability to comply with internal,local, state, and federal regulations and policies.

  • Ability to work and communicatewith others.

  • Ability to work within theconfines of a modified therapeutic community.

We at Phoenix House appreciate your interest and consideration of roles in our organization.

Phoenix House is an Equal Opportunity Employer providing equality ofopportunity to all who are protected against discrimination by law, regulationor executive order, including veterans and individuals with disabilities.