Phoenix House Part-Time Outreach Development Specialist in Houston, Texas

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

The Outreach Development Specialist (ODS) is responsible for creating and implementing a outreach development plan that will enable the region to achieve its private insurance, self-pay, and any other funding census goals. The position will create and implement a outreach development plan that promotes Phoenix House services to stimulate and maintain private insurance client referrals. The position will develop and maintaineffectiveclient relationships with current and prospective referral sources to market Phoenix House services. The ODS will interface at a detailed level with Managed Behavioral Health Organization’s (MBHO) clinical teams on treatment protocols, management strategies, and quality of care matters, medical necessity issues, and opportunities for program issues/enhancements. The ODS will relay MBHO needs to Phoenix House executives for continuous improvement, program development,andclinical redesign.



  • Degree in related field of study or comparable work experience


  • Experienced in Managed Care Principles

  • Understanding of behavioral health as a discipline

  • Knowledge of managed care strategies and approaches to medical management of quality and cost of care.

  • Understanding of and capability to present managed care utilization and quality metrics to demonstrate successful outcomes.

  • Demonstrated excellent interpersonal skills (communication and presentation skills) for marketing to MBHO management and clinical teams; responding to questions/complaints, andbuilding trust/interest in theuseof Phoenix House programs.

  • Demonstrated ability to craft and/or contribute to business development program content, collaterals, messaging to MBHOs.


  • Demonstrated negotiation and persuasive skills

  • Acute perception of people's attitudes, characteristics and behavior patterns

  • Proficiency in MS Office products

  • Excellent organizational, analytical, time management and project management skills

  • Demonstrated ability to handle multiple tasks simultaneously while maintaining a high level of attention to detail

  • Demonstrated ability to useeffectiveleadership skills in daily interactions, planning,anddelegation of duties

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law:Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled