Phoenix House Senior Counselor - Case Manager in Keene, New Hampshire

At Phoenix House, change is something we embrace every day as part of our values to deliver exceptional care. Phoenix House provides individualized, holistic drug and alcohol addiction treatment, with a legacy spanning nearly 50 years. We are passionate about healing individuals, families and communities challenged by substance use disorders and related mental health conditions. Phoenix House supports the mission through a holistic approach that focuses on the distinct mental, physical, and social needs of every person; innovation of best-in-class and evidence-based prevention, treatment, and recovery programs; and, the promotion of greater understanding of addiction. Our devoted staff are committed to treating the whole person—and come from all fields.

We operate personalized, strength-based, gender-responsive programs while living the values and being accountable for our commitments. Being introspective and becoming part of the solution is integral to every interaction and person we touch. As ‘One Phoenix House’ we believe in having fun along the way – embracing ‘progress not perfection’ as our journey continues.

The Counselor will provide therapy, education and supportive services to clients and their families. He will provide, group and individual counseling , according to each client’s level of care, as well as treatment and discharge planning to all clients on his caseload. The Counselor promotes a sound therapeutic treatment community at all levels of care.



  • Bachelor’s or Master’s Degree in an appropriate field from an accredited institution, or Bachelor degree with an equivalent combination of education and experience.


  • Licensed as a Mental Health, or Marriage and Family, and/or a Substance use

  • Counselor, or working towards eligibility for these.


  • Skill in treatment of substance abusing populations, and in co-occurring mental health disorders

  • Ability to work and communicate with others


  • Carry a caseload of up to 5 clients and provide them with individual, group and family counseling as assigned.

  • Maintain client charts to comply with CARF and/or other state agency standards, using the Welligent Electronic Health Record. (EHR)

  • Maintain complete, timely, confidential and accurate treatment notes, including evaluation reports, progress and case conference notes, treatment plans, discharge summaries, and aftercare plans.

  • Maintain ongoing communication between team members to help shape the milieu and the community, to identify problems and possible solutions, and to help coordinate the smooth occurrence of activities.

  • Facilitate different types of group therapies and psycho-educational groups, including IOP (3hr) groups.

  • Deliver treatment using evidence-based protocols, therapies and practices i.eMET/CBT5; ACRA; MI

  • Attend weekly administrative and clinical supervision with on- site supervisor(s), as necessary to perform job.

  • Develop and maintain cooperative working relationships with other clinical/educational/administrative staff in and outside of Phoenix House, the court system, social service agencies, advocacy groups, outpatient therapists, etc.

  • Assist in the provision of staff orientation and ongoing training regarding clinical policies and procedures

  • Serve as a role model, by demonstrating a good work ethic (punctuality, dependability, organization and follow through) to peers and to clients, families and the community.

  • Assist with special clinical projects (client surveys, QA committee, EBPS, etc.) as directed.

  • Perform other duties as assigned.

Phoenix House conducts as needed, job-related background checks, fingerprints, drug testing, physical exams, medical exams, TB testing, verification of employment history and/or reference checks prior to employment.

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

EOE Minorities / Females / Protected Veterans / Disabled